05/27/09 through 05/29/09, were rejected due to a system issue at our Epayer 1 gateway. Resubmission of the rejected claims is expected to be completed by Monday, June 1, 2009. Please do not resubmit these claims. Our Epayer 1 gateway is continuing efforts to resolve this issue. Current claims submissions to Cigna should not be affected by this issue.\n\nPAYER NAME/ID: CIGNA 62308\nERROR MESSAGE: LABORATORY OR SERVICE LOCATION ADDRESS 1: REQUIRED; MUST BE\nENTERED FOR PAYER\nFLD: E615 SEQ:1 FIELD NAME: RENDR ADDR DATA IN ERROR:\n\nERROR MESSAGE: LABORATORY OR SERVICE LOCATION POSTAL ZONE OR ZIP CODE:\nREQUIRED; MUST BE ENTERED FOR PAYER\nFLD: E618 SEQ:1 FIELD NAME: RENDR ZIP DATA IN ERROR:\n\nERROR MESSAGE: LABORATORY OR SERVICE LOCATION CITY NAME: REQUIRED; MUST BE\nENTERED FOR PAYER\nFLD: E616 SEQ:1 FIELD NAME: RENDR CITY DATA IN ERROR:\n\nERROR MESSAGE: LABORATORY OR SERVICE LOCATION STATE OR PROVINCE CODE:\nREQUIRED; MUST BE ENTERED FOR PAYER\nFLD: E617 SEQ:1 FIELD NAME: RENDR STAT DATA IN ERROR:\n";
$alert[Action] = "Monitor your Qreports over the coming days to ensure the impacted/resubmitted claims are accepted by Cigna.";
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