Update-HealthChoice Rejections

Date:   01/07/2009

Infinedi LLC has received communication from Healthchoice that all rejected claims that received the error message listed below have been resubmitted to Healthchoice and are being processed though the new EDS system.

ERROR MESSAGE: DESTINATION PAYER PRIMARY IDENTIFIER: INVALID; MUST BE A VALID PAYER ID FROM THE EMDEON BUSINESS SERVICES PAYER LIST

HealthChoice is still researching the following reject messages:

For medical chiropractic claims:

PATIENT CONDITION CODE: REQUIRED; MUST BE ENTERED

For hospital claims:

SERVICE DATE OR ASSESSMENT DATE: REQUIRED; MUST BE ENTERED ON OUTPATIENT CLAIMS

As soon as this is resolved, Infinedi, LLC will update the Healthchoice alert on the Infinedi home page.

Provider Action:

We recommend that if you are impacted by this change, hold your claims until this issue is resolved.