Palmetto Trailblazer experienced a processing issue for all Medicare Part B claims submitted to Infinedi 01/03/12 and 01/04/12. Under your Q-Reports tab you received a report with the following reject:
Transaction Status: A8 - Acknowledgement / Rejected for relational field in error.
Transaction Detail: 496 - Submitter not approved for electronic claim submissions on behalf of this entity. Note: This code requires use of an Entity Code.
Entity Identifier: 85 - Billing Provider
This affected the states listed below:
Oklahoma, Colorado, Texas, New Mexico, Southern California, Northern California, Hawaii, Nevada, North Carolina, Ohio, South Carolina and Virginia. This also affected Railroad Medicare.
Infinedi will be resubmitting all the rejected claims on 01/10/12
Please watch your claim level confirmations over the next few days to make sure your resubmitted claims are accepted. If questions or feedback, please contact our customer service department at 1-800-688-8087.