The summary totals at the bottom of your audit page have always contained VIC totals which are dynamic and change as we receive payer updates or claims are corrected and resubmitted. We have added a summary of “submitted” totals that reflect the total of submitted, accepted and rejected claims. The submitted totals will not change due to payer updates or when claims are corrected and resubmitted.
In order to show the “VIC” totals and the “Submitted” totals at the bottom of your audit report you will need to change the settings on your VIC website. Once you login to VIC you will need to select “Settings” which is located in the top right corner of your webpage:
Welcome to ABC Medical Clinic | Settings | Admin | Logout
Once this feature has been selected, you will “Save Settings” and when returning to batch report, page will be refreshed with new settings.
This will allow you to see both VIC totals and Submitted totals.