EPAYER1 Gateway Processing Issue for claims submitted 12/21/09

Date:   1/19/2010

Infinedi, LLC has been notified that our EPayer1 batch submitted on 12/21/09 did not complete processing.  This did not affect all claims in the batch.  We resubmitted affected claims on Wednesday 01/13/2010.

We apologize for the inconvenience and will continue to work with the Gateway to determine why they were unable to process the files in order to prevent it from happening again in the future.

 

Provider Action:

If you have any questions please contact our customer service department at 800-688-8087.