You will be logged off in 60 seconds. Do you want to continue your session?

Downloads - Customer Service Documents

NET Correct User Instructions - Instructions for using the new online claim correction tool.
VIC New Release Alert - A description of some of the new features that are or will be available through VIC.
VIC Light and Icon Legend - A list of the lights colors, icons, and their meaning.
Multiple Users Form - Add, change, or delete individual user access for Q-Services.
Provider Info Sheet - Add, change, or delete provider information
System Info Form - Provide Infinedi information about your Practice Management System and Operating System.
Credit Card Authorization Form - Authorize Infinedi to place charges on a credit card.
Change of Information Request Form - Provide the change of information request to Infinedi.
Online Claim Correction Reference Guide - Information regarding online claim editing.
Glossary Of Terms - A glossary of commonly used terms when dealing with claim payment topics.
Print Image Secondaries - Method 1 for submitting print image secondaries to Infinedi.
Print Image Secondaries - Method 2 for submitting print image secondaries to Infinedi.
Online Editors - An explanation of the two claim editors.
Payer ID and Payer List Instructions - Instructions to view, search, sort or filter Payer List details.
Worker's Comp, Auto & Personal Injury Claims Instructions - Instructions to download the fax cover sheet for Worker's comp, Auto & Personal injury claims.
ANSI Secondary Companion Guide - An explanation of the requirements for sending secondary claims in ANSI format.
VIC Notes Instructions - Instructions for using the new "Notes" feature in our VIC tool.
5010 Upcode Gap Analysis - An explanation of the major and minor specification changes in ASC X12 5010.
HIPAA ANSI 5010 Conversion Memorandum